Apple’s Independent Repair Provider programme will soon be available in more than 200 countries, nearly every country where Apple products are sold, Apple recently announced.
Launched originally in 2019 and expanded to Europe and Canada last year, the programme enables repair providers of all sizes access to genuine Apple parts, tools, repair manuals, and diagnostics to offer safe and reliable repairs for Apple products.
There are now more than 1,500 Independent Repair Provider locations serving customers across the US, Canada, and Europe.
“Being a part of the Independent Repair Provider program has been a huge benefit to my business, employees, and customers,” said Scott Baker, owner of Mister Mac in Wimberley, Texas.
“Since joining, we’ve received great support from Apple, and we’re able to deliver that same level of service to our customers. It has even brought genuine excitement to our town.”
“The Independent Repair Provider programme has been a very positive experience for us and for our customers,” said Nils Weber, project manager for Pro Repair GmbH in Germany. “During COVID-19, reliable access to parts has allowed us to adapt our business to accommodate the sudden high demand for mail-in repairs from our customers.”
All participating repair providers in the programme have access to free training from Apple and the same genuine parts, tools, repair manuals, and diagnostics as Apple Authorised Service Providers (AASPs) and Apple Store locations.
Apple’s Expanding Repair Services
Apple says it continues to offer ‘convenient repair options’ for customers through its global network of over 5,000 AASPs that help millions of people with both in- and out-of-warranty service for all Apple products.
There is no cost to join Apple’s Independent Repair Provider programme. To qualify, repair providers need to commit to have an Apple-certified technician to perform the repairs. The process for certification is simple and free of charge.
Qualifying repair providers can purchase genuine Apple parts and tools at the same price as AASPs and receive free access to training, repair manuals, and diagnostics.
Manufacturers will be required to make spare parts for products available for the first time – helping extend the lifespan of products by up to 10 years and preventing them ending up as waste.
In March this year (2021) UK ministers announced that government will introduce ‘tough new rules’ for electrical products to tackle ‘planned obsolescence’ – a short lifespan deliberately built into an appliance by manufacturers which leads to unnecessary and costly replacements for the consumer.
From this Summer, manufacturers will be legally obliged to make spare parts for products available to consumers for the first time – a new legal right for repairs – so that electrical appliances can be fixed easily.
The move is expected to extend the lifespan of products by up to 10 years – preventing appliances ending up on the scrap heap sooner than they should and reducing carbon emissions at the same time. The UK generates around 1.5 million tonnes of electrical waste every year.
