Starbucks launches reusable cup “borrowing” trial at Gatwick Airport

Starbuck at Gatwick Airport is launching the world’s first ever cup reuse trial that will see customers “borrow” reusable cups.

#CupCupandAway is the latest campaign created through the on-going partnership between Hubbub and Starbucks that is tackling single use plastic pollution.

The campaign is funded by the 5p charge that Starbucks has voluntarily added to the cost of disposable cups across all their stores in Britain.

The month-long trial will provide an innovative approach helping customers to reduce disposable cup use throughout the international airport’s South Terminal. 

Starbucks customers will be given the option to borrow a free reusable cup for their drink instead of using a paper cup, which they can then drop off at one of five ‘Cup Check-In’ points throughout the airport before they board their flight.

What is learnt will provide valuable insight into how to deploy a reusable trial in not only other airports but many other environments

The option will be promoted by the Starbucks store team and reinforced through messaging at the airport and on social media.

The ‘Cup Check-In’ points will be at the airside Starbucks store with four more spread across the terminal so that travellers won’t need to go out of their way to return the cup before they board. Once collected, these cups will be washed and returned to store to begin their journey through the airport again.

Putting 2,000 reusable Starbucks cups in circulation throughout the South Terminal has the potential to dramatically reduce the number of paper cups thrown away.

Culturally this is a major shift as most people do not take reusable cups to airports and consequently Gatwick currently disposes of 7 million paper cups annually of which 5.3 million are recycled.

The ambition behind the trial is to help create a new culture of reuse on-the-go and explore how customers respond to dropping their cups back off to be washed and used again.

The results will give a unique insight into the challenges of changing behaviour at a busy international airport. It will discover whether peoples’ concern about plastic waste can be translated into practical action if it is made easy and convenient.

What is learnt will provide valuable insight into how to deploy a reusable trial in not only other airports but many other environments, Hubbub says.

Privacy Overview
Circular Online

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is temporarily stored in your browser and helps our team to understand which sections of the website you find most interesting and useful.

More information about our Cookie Policy

Strictly Necessary Cookies

Strictly necessary cookies allow core website functionality and the website cannot be used properly without them. These cookies include session cookies and persistent cookies.

Session cookies keep track of your current visit and how you navigate the site. They only last for the duration of your visit and are deleted from your device when you close your browser.

Persistent cookies last after you’ve closed your Internet browser and enable our website to recognise you as a repeat visitor and remember your actions and preferences when you return.

Functional cookies

Third party cookies include performance cookies and targeting cookies.

Performance cookies collect information about how you use a website, e.g. which pages you go to most often, and if you get error messages from web pages. These cookies don’t collect information that identifies you personally as a visitor, although they might collect the IP address of the device you use to access the site.

Targeting cookies collect information about your browsing habits. They are usually placed by advertising networks such as Google. The cookies remember that you have visited a website and this information is shared with other organisations such as media publishers.

Keeping these cookies enabled helps us to improve our website and display content that is more relevant to you and your interests across the Google content network.

Send this to a friend